Reservations
Trans-Bridge Lines is a fully reservation-based company. This means passengers have a confirmed booking for the run, date, and time they have purchased to travel. If plans change, passengers must reschedule their tickets for the run they plan to board.
Ticket Information and Terms of Use
- All tickets are non-refundable.
- Tickets are valid only for the day, time, and run scheduled. Tickets become null and void after the scheduled bus departs. At that time, tickets may not be rescheduled, and no credit will be given.
- If a passenger cannot make their scheduled run, they are expected to reschedule the ticket before the original departure time.
- Passengers booked for any run are encouraged to arrive approximately 15 minutes early and within five minutes of departure to avoid losing their seat to a standby passenger.
- Customers who wish to board an earlier bus on the same scheduled day of travel as their original ticket, may do so as a standby passenger. Standby passengers are defined as passengers arriving without a ticket, an incorrect ticket, or those who intend to pay a Cash Fare. Note: Cash Fares are not available at the Port Authority Bus Terminal.
- A processing fee of $3 per ticket will be charged for all One-Way tickets. Commuter Passes will be charged a flat processing fee of $6.
- A rescheduling fee of $5 per ticket will be charged for all One-Way tickets. This fee does not apply to Commuter Passes.
- Processing and rescheduling fees apply to online, in-person, and phone transactions.
- Commuters are afforded eight (8) hours to reschedule tickets after a missed run. After that time, the boarding pass will become null and void.
- Reservations offer confirmed seating on the bus, but not a particular seat. Trans-Bridge Lines does not provide seat assignment or preferential seating.
- Passengers must have a ticket to board the bus. No exceptions. Drivers are not permitted to transport passengers to an alternate stop for the purpose of purchasing a ticket once transportation has commenced.
Other Questions
Frequently Asked Questions regarding reservations may also be viewed on our website at this page. Click here to go to our FAQ page.