Reservations
Trans-Bridge Lines is a fully reservation-based company. This means passengers must book their boarding passes for the exact run, day, and time they intend to travel or reschedule their ticket to the proper run. With a reservation, passengers have a confirmed seat on the bus run they have purchased.
Ticket Information and Terms of Use
- Be sure to book the exact run, day, and time you intend to board. If your travel plans change, you will be required to reschedule your boarding pass to the correct run.
- A rescheduling fee of $2.00 per ticket will be charged for all One-Way and Round-Trip tickets that are rescheduled within 30 minutes of departure. Before that time, there is no fee to reschedule. This fee does not apply to Commuter Passes.
- Customers with tickets for another run, who wish to board, are considered standby passengers. Standby passengers are defined as passengers arriving without a ticket, an incorrect ticket, a New Jersey Transit ticket purchased at the Port Authority Bus Terminal (including Wind Creek), or those who intend to pay a Cash Fare.
- Standby passengers have the opportunity to purchase tickets online via their smartphones if there is seat availability. If there is no seat availability, standby passengers will need to purchase a ticket for the next available bus. Standby passengers may board a fully booked bus if a confirmed passenger does not arrive within five minutes of departure.
- Passengers booked for any run should arrive approximately 15 minutes early and within five minutes of departure to avoid losing their seat to a standby passenger.
- If a passenger cannot make their scheduled run, they are expected to reschedule the ticket. One-Way and Round-Trip tickets are valid for the date and time of travel and will become null and void if not used on that date. All tickets are non-refundable and no credits or refunds will be given.
- Commuters have 16 hours to reschedule boarding passes after a missed run. After that time, the boarding pass will become null and void, as the scheduled run was reserved for you and unused, representing the loss of a sold seat on the bus. No credits or refunds will be given.
- Commuter Passes will continue to be valid for the same terms of use, depending on the number of trips purchased: 30 calendar days on 10 and 20-trip passes, 33 calendar days on 30-trip passes, 34 calendar days on 40-trip passes.
- Reservations offer confirmed seating on the bus, but not a particular seat. Trans-Bridge Lines does not offer seat assignment or preferential seating.
- Please note: We encourage passengers to book their tickets online when traveling from the Port Authority Bus Terminal. Any tickets purchased at the New Jersey Transit ticket windows at the Port will be considered standby seating until further notice.
Other Questions
Frequently Asked Questions regarding reservations may also be viewed on our website at this page. Click here to go to our FAQ page.